Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Center Section

  • In the Hosting Control Panel you will find an in–depth Help section featuring lots of how–to articles and commonly asked questions. They are answered by our support team of competent technicians. Simply type in your question and our intelligent platform will offer you the best possible answer.

  • Top quality support service
  • Instructional Videos

  • If you prefer to watch how a task is fulfilled or how a problem is resolved, rather than just reading about it, then examine our compilation of how–to video tutorials. They cover various different topics and will help you quickly understand how to work with the Hosting Control Panel.

  • Intuitive help center
  • A One–Hour Response Guarantee

  • All semi–dedicated servers are backed up by a 24x7 support service and include a sixty–minute support ticket response guarantee. Our seasoned tech support engineers will be available 24/7/365 and will solve any issue that you could possibly encounter within maximum 1 hour after the trouble ticket submission. In the majority of instances, an answer will be given to you within 20 minutes.