Assistance Channels

  • 1 hour ticket response time
  • A 1–hour Inquiry Response Guarantee

  • Each ticket you post to the technical help and support staff will be responded to within approximately 60 mins. All standard issues shall be replied to asap. Nonetheless, if the support question you have sent us needs some help from a capable admin technician, we will forward the ticket to him and will let you know about the postponement.

  • Top quality support service
  • Top–quality Technical Help Service

  • We will offer you 24/7 client help by using a ultra–fast ticket platform included in your Control Panel. You could e–mail us all the time about any of the applications that come pre–installed on your virtual server, this includes the chosen Linux OS, the server administration panel and our custom designed Hosting Control Panel.

  • Intuitive help center
  • A Descriptive Help Section

  • In the Hosting Control Panel that comes absolutely free along with your virtual server, you can find a practical Help zone, which incorporates all you need to learn about working with your web pages and applications. We have incorporated a range of how to articles and video guides that display the basic site managing duties in an easy to read manner.