In spite of the fact that the web hosting service offered by the different companies seems identical, each provider has got their own platform with its own tweaks and ways to execute certain tasks. That is the reason why, a huge knowledge base would be pretty helpful both for persons with little or no previous experience and for technically accomplished individuals who will at some point find out how certain tasks are done, but will waste some time in the process. The purpose of such a knowledge base is to make the service fast and easy to use, saving users both time and energy. The end result is more content customers, since they can easily find the information they are looking for, and substantially less work for the tech support team representatives, because usually the majority of the inquiries and problems that customers have got are already described in the knowledge base. Provided that the articles are well-written and cover more things, you will be able to discover more not only about your own account, but also about the hosting service in general.
Extensive Online Documentation in Semi-dedicated Servers
Our semi-dedicated servers include in-depth online documentation where you will find info about all the functions that our created-developed Hepsia hosting Control Panel comes with, as well as solutions to different questions and obstacles that you might confront. All setup manuals offer in-depth specifications, which implies that you will not have to worry about omitting something if you are intending to export a database, for instance. The troubleshooting articles cover different conceivable causes of certain problems and the solution for each of them, so in case you are unable to send emails although you have the right settings, for example, you can swiftly discover what the reason might be and correct the problem with a couple of clicks in your email client. As Hepsia has quite a lot of features, you will be able to find applicable articles in each of its sections. If you want to examine all help articles, click on the Help link, which is located in the upper right corner of the window.