There are lots of web hosting companies out there, still most of them are resellers that have restricted resources, especially when it comes to support. A way to distinguish them is the option to reach the company by phone. The type of support that you will receive through this method of communication may vary depending on the provider - a few of them offer expert phone support, while others offer basic and customer support only as some matters are more time-consuming and it's quicker to be resolved through a trouble ticket, especially when the situation has to be escalated. Still, it is good to know that you can contact your website hosting provider since there are a lot of small-scale matters that can be managed effortlessly and in a very timely manner through a phone call, not mentioning that you are able to get more information about the services before you become a customer.
Phone Support in Semi-dedicated Servers
With 14 hours-a-day phone support, you can be sure that there will always be someone to help you if you have any questions about the semi-dedicated server packages that we provide. Whether you wish to know more about the packages, you have some billing issue or some general problem, you can just give us a call. Although some more technical problems may require a support ticket to give some time to our tech support team to analyze, we can help you with numerous tech questions on the phone as well, saving you precious time and efforts. As we have data centers on 3 continents - in the United states of America, Great Britain and Australia, we have local phone lines in all of these countries as well. If you're in another country, we also have an international number where you'll be able to get in touch with us.